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Privacy PolicyEffective Date: January 10, 2025
1. Introduction
Welcome to jeva.agency! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our landing page and use our advertising services, including campaign configuration on Meta platforms (Facebook, Instagram, etc.).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business details when you contact us or fill out a form.
- Payment Information: If applicable, payment details processed securely through third-party services like Stripe.
- Usage Data: IP address, browser type, device information, and website interaction data collected via cookies or similar technologies.
3. How We Use Your Information
We use your information to:
- Provide and manage our advertising services, including campaign setup and optimization on Meta platforms.
- Communicate with you about inquiries, updates, and service improvements.
- Process payments securely.
- Analyze website performance to enhance user experience.
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third parties like Meta (for campaign management) and Stripe (for payment processing) to deliver our services.
- Legal Authorities: If required by law or to protect our rights.
5. Cookies and Tracking Technologies Our website uses cookies to:
- Enhance your browsing experience.
- Analyze site traffic and performance.
- Facilitate advertising campaign effectiveness.
You can manage your cookie preferences through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt-out of certain data processing activities.
- File a complaint with a regulatory authority if you believe your rights have been violated.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites, including Meta. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: [email protected]

Refund and Dispute PolicyEffective Date: January 10, 2025
At Jeva Agency, we strive to provide high-quality advertising services, including campaign configuration on Meta platforms. This Refund and Dispute Policy outlines our terms for refunds and how disputes are handled. By using our services, you agree to this policy.1. Refund Policy
1.1 No Refunds for Completed Services
- Due to the nature of advertising services and campaign configuration, refunds are not provided for services that have been completed, delivered, or executed.
1.2 Eligibility for Refunds
- Refunds may only be issued under the following circumstances:
- Payment was made in error (e.g., duplicate payments).
- Services were not initiated due to circumstances attributable to Jeva Agency.
1.3 Refund Process
- If you believe you are eligible for a refund, please contact us at [email protected] within 7 days of the payment date.
- Include proof of payment and a detailed explanation of your request.
- Approved refunds will be processed within 14 business days and credited back to the original payment method.2. Dispute Resolution
2.1 Contact Us First
- If you have concerns about our services or believe there has been an error, contact us directly at [email protected].
- We are committed to resolving issues promptly and fairly.
2.2 Third-Party Payment Platforms
- Payments processed through Stripe or other third-party platforms are subject to their dispute resolution policies. Please refer to their terms if your dispute involves a payment platform.
2.3 Timeframe for Disputes
- All disputes must be raised within 30 days of the transaction date. Claims made after this period may not be honored.
2.4 Good Faith Resolution
- Both parties agree to make reasonable efforts to resolve disputes in good faith before escalating to legal action or third-party arbitration.3. Non-Delivery of Services
- If Jeva Agency is unable to deliver agreed-upon services due to unforeseen circumstances, you will be offered a full refund or an alternative solution (e.g., rescheduling services).4. Changes to This Policy
- We reserve the right to update or modify this Refund and Dispute Policy at any time. Changes will be posted on this page with an updated effective date.Contact Us
If you have any questions or concerns about this policy, please contact us:
[email protected]